Knowledge Base
Find answers to common questions
Getting Started
After purchase, you will receive an email with your cPanel/Plesk login details. You can also access your hosting panel from your dashboard by clicking "Manage Service" on your order.
Hosting accounts are set up instantly after payment confirmation. Domain registration takes 1-5 minutes.
No! Our hosting comes with cPanel which has a user-friendly interface. We also offer free website migration and 24/7 support.
Domains
Go to our Domain Search page, enter your desired domain name, and add it to cart. You can register it standalone or as part of a hosting combo.
Yes! You can transfer your domain to us. Make sure your domain is unlocked and you have the EPP/authorization code from your current registrar.
Update your domain nameservers to the ones provided in your hosting welcome email. Changes propagate within 24-48 hours.
Hosting
Our plans differ in storage, bandwidth, number of websites, and features. Starter is for single sites, Business for growing sites, and Pro for high-traffic sites.
Yes! You can upgrade anytime from your dashboard. The price difference will be prorated.
SSH access is available on Business and Pro plans for Linux hosting.
We support PHP 7.4, 8.0, 8.1, 8.2, and 8.3. You can switch versions from cPanel.
Billing & Payments
We accept payments via Razorpay (UPI, cards, net banking) for India and Stripe (international cards) for other countries.
Yes, we offer a 30-day money-back guarantee on all hosting plans. Domain registrations are non-refundable.
Services auto-renew at the regular price. You will receive a reminder email 15 days before expiry.
Security
Yes! All hosting plans include a free SSL certificate that is auto-installed and auto-renewed.
Yes, we perform daily automated backups. Pro plans include hourly backups. You can also create manual backups from cPanel.
All servers include basic DDoS protection. Pro and Cloud plans include advanced DDoS mitigation.